Privacy Policy

Privacy Policy

Introduction

Welcome to https://genuine-manufacturer-parts.collision-talk.com (hereinafter referred to as “GMP,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of GMP’s online presence, including but not limited to:

  1. Our official website at https://genuine-manufacturer-parts.collision-talk.com.
  2. Mobile applications and software developed by GMP.
  3. Online services offered through our platform.
  4. Any other digital products or tools associated with our brand.

Please note that this policy does not extend to third-party platforms, applications, or services accessible through links on our site. These external entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides our interactions with users in the following scenarios:

  1. As an Authorized User: If you use our applications or services, we process your data to facilitate your account management and provide personalized experiences.
  2. Website Visitors: When you visit our websites linked to this policy, we collect information about your interaction to improve website functionality and user experience.
  3. Communication with Us: We may reach out to you via emails, calls, or texts/SMS for newsletters, marketing purposes, or to provide essential service updates. Your consent is required for certain forms of communication.

Personal Data Collection

We collect various types of personal data (hereinafter “Personal Data”) as described below:

  1. Account Information: Details associated with your registration and account creation, including username, email address, and password.
  2. Payment Information: Credit or debit card details, billing addresses, and payment history required for purchasing our products or services.
  3. Financial Information: Bank account numbers, wire transfer details, and other financial data used for transactions.
  4. Purchase Information: Products bought from us, purchase dates, quantities, and transaction amounts.
  5. Mobile Device Identifiers: Unique device IDs, advertising IDs, and mobile network information to deliver personalized content and ads.
  6. Location Data: Geographic coordinates and location-based services data to provide location-specific services and offers.
  7. Feedback and Reviews: Comments, ratings, and product reviews you submit to share your opinions with us and other users.
  8. Social Media Information: Data from social media platforms when you interact with our content or use social login options on our site.
  9. Product Information: Details about products you browse, search for, or purchase, including product specifications and preferences.

We collect this data through direct user input, tracking technologies (like cookies and pixels), and third-party service providers who assist us in delivering services.

Cookies

Cookies are small text files stored on your browser when you visit our sites. We use them for several purposes:

  1. Strictly Necessary: These ensure the basic functions of our website, such as allowing secure log-ins and personalizing content.
  2. Preference: Remembering user preferences, such as language settings or display options, to enhance your experience.
  3. Analytics: Tracking site usage and gathering statistical data about users’ interactions to improve our services.

Users have control over non-essential cookies through our Cookie Manager, where you can customize your cookie preferences.

Retention and Deletion

We retain Personal Data only for the duration required by law or for legitimate business purposes. Once the purpose is fulfilled, we securely delete or anonymize the data to ensure it cannot be re-associated with any individual. Our retention periods vary based on the type of data and the context in which it was collected.

Security Measures

We have implemented robust security measures to protect your Personal Data:

  1. Data Encryption: We use encryption protocols for data at rest and in transit, ensuring secure storage and transmission.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  3. Access Controls: Our internal teams have limited access to Personal Data, and access is granted based on a need-to-know basis.

Children’s Privacy

We do not knowingly collect or solicit Personal Data from children under the age of 18. If we learn that we have collected data from a minor, we will take steps to delete it as soon as possible.

Your Rights (Depending on Your Location)

Your privacy rights vary based on your geographical location. Here are some common rights you may have:

  1. Access and Rectification: Request access to the Personal Data we hold about you and ask for corrections if inaccurate.
  2. Erasure and Restriction: Demand the deletion of your data or restrict its use, except where we have compelling legitimate grounds to retain it.
  3. Portability: Receive your Personal Data in a structured, commonly used format, and transfer it to another controller.
  4. Objection: Object to the processing of your data for specific purposes, such as marketing or profiling.
  5. Non-Discrimination: Be free from decisions based solely on automated processing of your Personal Data.
  6. Appeals/Complaints: File complaints with our privacy team or relevant data protection authorities if you believe your rights have been infringed upon.
  7. Withdrawal of Consent: Withdraw your consent for specific purposes at any time without affecting the lawfulness of data processing based on consent before its withdrawal.

To exercise these rights, please contact our Data Privacy Officer using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be announced on our website, and we encourage you to review this page periodically.

Contact Information

For any questions regarding this policy, to unsubscribe from communications, or to exercise your data-related rights, please contact us:

  • Email: [email protected]
  • Mail: Privacy Policy Inquiries, Genuine Manufacturer Parts, [Address]